*Attention L/L Research Online Store Customers*
Orders placed in the online store after 12:00pm eastern on Wed, Nov 22, will not be shipped until Mon, Nov 27 due to the Thanksgiving holiday.

Using the Online Store

Permanent Cart – After you've registered, any products added to your online cart remain there until you remove them, or go through the checkout process, or third density ends, whichever comes first.

Address Book – You can store multiple addresses and we can deliver your products to an address other than yours. This is perfect to send birthday gifts direct to the birthday-person themselves. (That is for the rare birthday person who wants a channeled book for their special occasion.)

Order History – View your history of purchases that you have made with us.

Order Status – You will receive an automatic email notification when your order is processed, and then a notice when your order has been shipped.

Downloads – If you have purchased an mp3 or other download, it will be available with the click of a button in your order history.

Product Reviews – Share your opinions on products with others in the community. (In our five-star rating system, we removed stars 1 – 4. You won’t be needing those.)

Wish List – Save books or products to a wish list that you would like to purchase at a later time. Note: Wish list currently unavailable for “unlimited wealth” and “pepperoni not made from meat”, no matter how many times you try to add these things.

Shipping – We ship Monday through Friday. All orders received by 1:00 pm eastern time (same time zone as New York City) will be shipped the same day. We ship to virtually all international locations.
For domestic orders, we ship USPS Media Mail, unless you have chosen USPS Priority.
For international orders, we ship USPS First Class International, or USPS Priority Mail International, depending on weight.
More information here.

Returns – In the event you are not satisfied with something that you have purchased through L/L Research, we will gladly refund you the money if the item(s) are returned within 30 days of receiving your order, less the cost of shipping and handling. Please contact us.

Privacy – We will never ever sell, share, distribute, give, loan, or otherwise allow another human being* to see your personal information. Further, we do not record your credit card or financial information. All monetary transactions are managed by PayPal.

*Caveat: We are currently powerless to prevent non-physical beings from seeing your information.

Help – For help with any of our online services please contact our ace support team by using the Contact Us page.