What is understood about people

[Agua del Cielo]

you might want to take into account, that denial is a pretty normal and to a degree necessary tool.
If you tell something to a person that is true but they need to deny it for whatever reason, they will defend and counterattack!
They might not be ready to accept it simply.
You just cannot know which part of their "building" would collapse and what that would mean for them!
There could be totally different issues connected to it, which would be unbearable for them!

Doesnt sound too bad, maybe i should try to apply this myself, hehe